We take pride in ensuring that our clients are satisfied with our service, communication and market knowledge. We strive to educate our clients on all aspects of the real estate transaction to ensure a smooth experience – from your initial search until you’ve settled in to your new home.
Take a look at what some of our clients have said:
Simply put, Ben is the best! We asked for the impossible – a detached house in Lynn Valley on a budget – and he knocked it out of the park! Ben is a very smart, talented and dedicated professional who clearly loves what he does and puts in 110% for his clients: he did a great job scheduling appointments and always came prepared with plenty of market knowledge; he had great reno ideas for every fixer-upper we walked through; and he was patient when we couldn’t quite figure out what we wanted or where to look. When we found houses we liked, day or night, Ben was quick to respond, and made sure our bids were competitive – always trying to find that sweet spot of winning without over-paying. At the end of the day, we really felt that Ben added a lot of value during the whole process, always putting our interests first, and we couldn’t be happier (or more impressed) with the result.
“Okay … my deal is done, and I have to say, I would give Rob six stars if I could.
He found me the absolute perfect place- not just one of the cutest lofts I’ve seen in Vancouver, but one of the cutest lofts I’ve *ever* seen, and it was significantly underpriced. Given this, it went into multiple offers, and one could consider some of the seller behavior … challenging.
Rob went above and beyond and got me the place. He was a tireless and creative advocate, without being pushy or obnoxious. As potential problems kept popping up, he kept offering potential solutions and managing all possibilities proactively. And, he remained appropriately paranoid- not only did he get me the loft, but he got me the place *safely,* protecting my assets and to the degree possible, my sanity.
As the listing agent said when giving me the signed contract, “You have a great realtor.”
Seriously- six stars. Rob’s the real deal.”
“Best real estate agent ever! Rob made everything so easy and straightforward. He was great about answering all my (many!) questions before listing my condo. The pictures that he took of my place almost made me want to buy it, but someone beat me to it. An offer was made very quickly and Rob took on all the stress of negotiating a good deal for me. At the end of the day, the condo was expertly marketed and I truly got the best price I possibly could have. Rob’s support team is also excellent and they were all very quick to respond to calls and messages. The entire experience exceeded all my expectations and I will definitely be working with them again. I definitely suggest you do the same! ”
“Rob has been an amazing agent. He was referred to us by our Mortgage Broker, and as first time home buyers, we didn’t really know what to expect. Rob did a wonderful job at tirelessly guiding us through our home-buying process, driving us to showings, answering our millions of questions, and generally preparing us for home ownership. He set us up on the PCS service which enabled us to filter out homes and have them emailed to us real time as they came on the market, which we found extremely helpful. When we found our dream house in our ideal neighbourhood, things moved quickly and Rob really shined. Being a dream home, there were multiple bids (4), but Rob was able to seal the deal in our favour.
Since moving into our home, Rob has continued to be a wealth of information and support, always helping us with whatever he can…even if it’s just a stupid question or two.
We found Rob to be on the level, upstanding, genuine and never looking to to serve his own interests, but rather those of his clients.
It’s been our pleasure to have Rob as our agent and we wholeheartedly recommend him!”
“Rob is as good as it gets! He helped me and my husband find a great investment property in Vancouver. We are not from B.C. and really weren’t sure where and how to start the search. Right from our first phone conversation, I knew that Rob was the right agent for us. He is unfailingly professional, thoroughly knowledgeable and unbelievably patient. On top of all of that, Rob is a genuinely nice guy and was always pleasant and friendly.
We traveled to Vancouver a couple of times to search for property and Rob was always willing to go the extra mile to accommodate our tight time frames. During our last visit, Rob was actually on a well-deserved vacation, yet he made arrangements for us to meet with his partner Ben Chimes (who was also great), so we could make use of all our limited time in Vancouver. Literally, as soon as Rob got off the plane from his vacation, he came to meet us and finish our property tours, and ultimately ended up getting us our property.
I can find absolutely no fault with the level of service we received. All our telephone calls and emails were answered promptly and professionally. Despite the fact that our search stretched out over a period of 10 months, we never felt pressured or rushed to make a decision. Once we had made a decision, Rob did a fantastic job of negotiating a great price for us. Rob was also extremely helpful in referring us to other professionals (inspector, mortgage broker and lawyer) who we ended up using.
Another value added benefit you get with Rob is access to his PCS service which was a fantastic tool to keep on top of new listings as they hit the market.
In short, we would highly recommend Rob to any one looking for a realtor in Vancouver, and especially if you are from out of town!”
“Ben has now helped my family with the sale of two properties, while also helping us purchase a property. My wife and I are both professionals and deal extensively with other professions in our respective careers – and we cannot recommend Ben highly enough. Ben is an extraordinary professional who puts in the time and research to understand the market, his clients and potential buyers/sellers. I value his input and opinion and I have always been struck by how important it is to him to approach each property as a unique business transaction and not just a typical house sale. Given the prices in Vancouver, people can and should demand more of their realtor. Ben and his team not only understand this, but in my view are leaders in providing a complete service experience that rivals the best professionals in the city.”
“Not often am I as compelled to write a testimonial as this. The attention, patience and focus received from Ben throughout my long and inconsistent house search has been un-matched. Throughout this unfamiliar process I was helped and educated to buy the house that was a better match to my requirements than I myself appreciated at the time. I would recommend Ben’s services without reservation to anyone entering or returning to the property market in the Vancouver area. ”
“It was a real pleasure having Ben as my real estate agent. Right from the get-go, he approached things with eagerness and professionalism. By working together to establish rigorous criteria at the start, we were able to refine my search so as not to waste time viewing countless unsuitable properties. This strategy paid off, as I quickly found a place that met all my criteria and with little effort (at least on my part!). From there, Ben reviewed various negotiation strategies with me, and together we decided on the best way to secure the property at a price that I was comfortable with. He skillfully handled the negotiation and put me at ease throughout the process. From start to finish, Ben was first-rate, making the home-buying experience the joy that it should be.”
“I had the pleasure of partnering with Ben to search for a house. The assistance he provided in helping me find the best available home to suit my requirements exceeded my expectations of what a real estate agent would provide. Though I faced difficult negotiations with the property owner that threatened to scuttle its purchase on several occasions, it was only through the serious time and effort that Ben invested into arbitrating my conflicting demands that I was ultimately successful in purchasing the home. I am extremely impressed with Ben’s dedication to his customer’s satisfaction, and cannot possibly recommend his services more highly.”
“Working with Ben was a wonderful experience. From day one, he took the time to understand exactly what I was looking for and to explain the current subtleties of the market. As a first time buyer, I had questions about everything and he always took the time to answer each and every one of them. He was extremely thorough in their research prior to viewings and quick to point out aspects of a home that wouldn’t work for me. I never felt pressured with Ben – he simply kept working until we found something that was perfect for me. He really made me feel that I was important to him; at the end of the day he was more concerned with my satisfaction than with making a sale. When it came time to sell my place and upgrade to something larger, I knew who to call!”
“Ben helped us sell our condo and purchase our new townhouse which was still under construction; I have heard many horror stories about similar situations. Ben was on top of all the details and made sure we didn’t have any surprises. His advice was right-on and he always did what he said he would do, making sure that we had a good experience through what could have been a very stressful situation. I would definitely recommend Ben.”